Since 2 years, me and many others, after upgrading to mavericks, and now also to the latest Yosemite, have been tortured by a bug in Fusion.
Whenever you close the mac lid for longer than 1 hour, the VM restarts.
This degrades VM installation, and makes it impossible to work on the go. If I go to see a client with my VM active and everything setup in it, it has restarted and I need to re-do everything in front of my client.
I am a loyal customer since Fusion3, and I did upgrade to 7 in spite of this bug, hoping for a resolution from vm-ware staff. After the last bad face in front of a client last week, I have decided to move to Parallels, but I WANT my money back for Fusion7 upgrade.
How should I proceed? Who should I contact?
I haven't found anything on VM-Ware site except forms to contact sellers, or paying support requests.
Discussion for the bug, where me and many other users are troubled, and vm-ware staff admits they are useless and this is not a high priority bug for them (but a blocker for us):
https://communities.vmware.com/thread/467919?start=0&tstart=0