Windows XP Frozen

I attempted to shut Windows XP down.  I have been getting VMWare Tools errors.  While attempting to shut down Windows, got the following message:

"The request to power off this virtual machine failed because the corresponding VMWare Tools script did not run successfully.

If you have configured a custom power-off script in this virtual machine, make sure that it contains no errors.  Attempting the operation again will ignore the script failure.  You can also submit a support request to report this issue."

Windows shut down to the point where there are no desktop icons, but it froze with the desktop still there.

Help would be appreciated ASAP.