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Can't run .exe file and program

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This is my first ever forum, so please be kind

 

I have VMware fusion 5.0.1 and I had an old virtual machine with windows xp on it which was very out of date. I deleted that virtual machine and added a new one which I booted with windows 7. I have purchased a computer based training program that will run only on PC. So I downloaded it and unzipped it, which made a new file on my desktop. There is a startup.bat file which when I run it, comes up with a 'can't find SCRMP.exe' file. It is in another subfolder included in the main program folder. I was told by the tech support for the program to locate the .exe file and run it individually. When I run it, it comes up with HTTP status error 403:forbidden. If I click continue it comes up with the registration page of the program where I can put in my registration code and if I click ok, it thinks for a while then says 'can't connect to the server'. I was told to turn off firewalls and virus protection so I have uninstalled the mcafee virus protection and turned off anything related to fire walls and windows defender. I am still having all the errors and was wondering if anyone would be able to steer me in the right direction as to how I could fix the problem. The company that I purchased it from was Avsoft and their tech support are giving me instructions that I have already done and explained in all of my emails to them and seems they are not even reading what I have done and the outcomes. I hope someone can help me. If you need screen shots or any other information, please let me know. Thank you in advance.


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